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Jun 4, 202618 views2 min read

Nearly 1 in 5 Teens Now Use AI Chatbots for Mental Health Support, Study Finds

A JAMA Pediatrics study found that 19 percent of people aged 12 to 21 have used AI chatbots like ChatGPT or Character.AI for mental health advice. That figure is up from 13 percent in early 2025. Experts warn of risks including AI psychosis and unhealthy parasocial relationships, while states like California and New York have passed laws requiring safeguards.

Nearly 1 in 5 Teens Now Use AI Chatbots for Mental Health Support, Study Finds
Source:NBC News

About 19 percent of adolescents and young adults between the ages of 12 and 21 have turned to AI chatbots for mental health support, according to a new study published in JAMA Pediatrics.

The RAND research institute conducted the survey, which found the figure had risen from roughly 13 percent in early 2025. Notably, 63 percent of those users had not told anyone else about their AI use for mental health purposes.

Researchers and clinicians expressed concern about the lack of federal safety standards governing these platforms. Experts warned of several specific risks, including "AI psychosis," the development of unhealthy parasocial relationships with bots, and the danger of vulnerable users relying on non-clinical software during mental health crises.

AI companies including OpenAI and Character.AI have faced lawsuits from parents who allege the platforms worsened their children's mental health. The companies point to guardrails, crisis detection systems that link to emergency services, and parental control tools as evidence of responsible design.

State-level regulation is filling the gap left by the absence of federal standards. California and New York have passed laws requiring AI platforms to direct users toward crisis services. Illinois enacted a stricter law that prohibits using AI as a form of therapy.

Mental health professionals say the trend reflects a real gap in access to care. Many young people cannot afford therapy or face long wait times, making AI chatbots an accessible but unregulated alternative.

The study's authors called for federal standards and recommended that clinicians ask patients directly about their AI use as part of routine mental health assessments.

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